Source: 2021 Sustainability Report
| Results of operations - 2021 | ||
|---|---|---|
| Profit for the year | mln € | 193 |
| Directly generated economic value | mln € | 12.328 |
| Economic value distributed | mln € | 10.444 |
| Investments | mln € | 12.537 |
| Passenger and freight traffic | ||
|---|---|---|
Rail traffic - passengers |
||
| passenger-km | bln |
21.5 |
| train-km | mln | 270 |
| Rail traffic - freight | ||
| tonne-km |
bln | 21.9 |
| train-km | mln | 43 |
| Road traffic - passengers | ||
| passengers-km | bln | 1.7 |
| Bus-km |
mln | 178 |
| FS Italiane Group for the planet | ||
|---|---|---|
| Energy and emissions | ||
| Energy - total Group energy consumption | mln GJ | 26.4 |
| Emissions - Total greenhouse gas emissions | mln tCO2 | 2 |
| Responsible purchases | ||
| Tenders awardedbillion | billion € | 22.2 |
| in which sustainability criteria were included | % | 90 |
| FS Italiane Group for the people | ||
|---|---|---|
| Service quality - Punctuality | ||
| Railway passenger transport | ||
| - Market services (Frecce) | 0-10 minutes | 82.5% |
| - Universal services (Intercity day and night) | 0-15 minutes | 88.5% |
| - Regional services |
0-5 minutes |
93% |
| Road passenger transport | ||
| Urban transpor | 0-5 minutes | 95% |
| Suburban transport | 0-15 minutes | 95.3% |
| Customer satisfaction (Italy) | ||
| Railway passenger transport (overall journey) | ||
| - Medium and long haul transport |
% satisfaction | 97.1% |
| - Regional transport |
% satisfaction |
90.4% |
| Infrastructure | ||
| - Overall quality of the station | % satisfaction | 98.2% |
| Promoting safety | ||
| Investments in safety | ||
| Infrastructure | mln € | 3,715 |
| Transport | mln € | 439.5 |
| People and their value | ||
|---|---|---|
| Total personnel | no. |
81,906 |
| - women | % |
19.1% |
| - men | % |
80.9% |
| Training | hours (thousands) | 659 |
| Relationships with the community | ||
|---|---|---|
| Re-use of assets | ||
| Total surface area under free loan for use | square metres | 172,497 |
| -for social activities (help centres and shelters) | square metres | 15,793 |
| - other real estate | square metres | 156,704 |
| Fondazione FS Italiane | ||
| Value of assets | mln € | 10.6 |
| Value for local communities (2014-2020) | mln € | 44.5 |