The Passenger business unit will be set on the creation of a multimodal business proposition, the advantage of which shall be to exploit the merits of the various modes, in order to achieve integrated, economical, reliable and sustainable transport.
The offer will be increasingly customised and attentive to the needs of individual passengers, in accordance with the principles of environmental, social and governance sustainability. By 2031, the Hub will invest around 15 billion euro.
The parent company of this sector is Trenitalia. Busitalia (a company providing bus connections in local and suburban public transport in Italy, as well as operating in the Netherlands with its subsidiary Qbuzz) and Ferrovie del Sud Est, bringing its rail and road offering in Salento to the Passenger Hub, are also part of the grouping.
The Passenger business unit also aims towards the development of tourism in the country, offering frequent and extensive connections for those who also opt for green transport for their travels. This includes increasingly dedicated offers for tourist travel and greater integration between the various modes of transport by linking the country’s three gateways: railway stations, airports and ports.
In addition to this is a further increase in slow tourism aboard historic trains along railway lines that are in operation or no longer used for commercial traffic, allowing people to discover Italy’s cultural, scenic and culinary beauties on trains that have made the history of Italy.
Intermodality between the FS Italian Railways Group’s means of transport is at the heart of the business unit. The synergy between Trenitalia, Busitalia and Ferrovie del Sud Est will first of all make it possible to render the intermodal rail/road offering – already in some cases a best practice – structural for the development of collective transport and, consequently, of cities and urban areas.
Passengers will thus be able to choose a route with several means of transport together with genuine integration for the digital component and dedicated loyalty programmes, for an intermodal offering also in terms of tariff integration with “one ticket”.
The creation of the Passenger business unit will guarantee a competitive advantage for participation in public tenders for local and suburban public transport, having the possibility of offering – with a single player – capillary connections adapted to the needs of the territory.